A&M Engineering LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your choices regarding your personal data when you interact with our website at www.a-mengineering.com.

1. Introduction

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our services for you.

a. Personal Information You Provide to Us — This includes any information you voluntarily submit through forms, inquiries, or direct communication:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry
• Inquiry Details: Information you provide when submitting project inquiries, requests for proposals, or general questions
• Shipping Information: Shipping address, recipient name, and contact phone number when ordering products
• Newsletter Subscriptions: Email address if you subscribe to our newsletters or updates
• Feedback/Survey Data: Information you provide when participating in surveys or offering feedback

b. Automatically Collected Information — When you visit our website, certain information is automatically collected through cookies, web beacons, and similar technologies:

• Log Data: IP address, browser type, operating system, referring website, pages viewed, and dates/times of visits
• Device Information: Device type, screen size, and unique device identifiers
• Usage Data: Information about how you interact with our website, such as the links you click and features you use

3. How We Use Your Information

• To Provide and Maintain Our Services: Responding to inquiries, processing requests, and delivering relevant information
• For Shipping Purposes: To process and fulfill orders, generate shipping labels, and provide tracking information
• To Improve Our Website: Analyzing usage to understand visitor interests and enhance user experience
• To Communicate with You: Sending newsletters, updates, and marketing materials (with your consent where required)
• For Marketing and Advertising: With your consent, to provide targeted advertising or promotional offers
• For Internal Business Operations: Data analysis, identifying usage trends, and evaluating promotional effectiveness
• To Ensure Security: Detecting and preventing fraudulent activity and maintaining website security
• To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes

4. How We Share Your Information

We may share your information in the following limited circumstances:

• With Service Providers: Trusted third-party providers who assist in operating our website, including website hosting, analytics, email marketing, CRM systems, and shipping carriers (e.g., FedEx, UPS, USPS) when necessary to fulfill your physical orders
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities
• To Protect Our Rights: When we believe it is necessary to protect our rights, property, or safety, or that of others
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information with third parties when we have your explicit consent

5. Data Storage and International Transfers

A&M Engineering is based in the United States. All data collected through our website is stored on servers located within the United States. We do not intentionally store or transfer your personal data outside of the United States. However, some of our third-party service providers (including some shipping carriers) may process data in other countries. In such cases, we strive to ensure that appropriate safeguards are in place.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal data, including:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction/Rectification: Request that we correct inaccuracies in your personal data
• Right to Deletion: Request the deletion of your personal data, subject to certain exceptions
• Right to Opt-Out of Sale/Sharing: As stated, we do not sell your personal data
• Right to Data Portability: Receive your personal data in a portable, readily usable format
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

We will respond to your request within the timeframe required by applicable law (e.g., 45 days under CCPA, with a possible extension).

8. Children’s Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe your child under 13 has provided us with personal information, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website. We use both session cookies and persistent cookies for purposes including:

• Necessary Cookies: Essential for the operation of our website
• Performance/Analytics Cookies: To analyze website traffic and usage patterns
• Functionality Cookies: To remember your preferences and provide enhanced features
• Advertising/Targeting Cookies: To deliver relevant advertisements based on your interests (with your consent)

10. State-Specific Privacy Laws

• California (CalOPPA, CCPA/CPRA): You have the right to know what personal information is collected, disclosed, or sold. We do not sell personal information.
• Virginia (VCDPA): Rights to access, correct, delete, and opt-out of targeted advertising and the sale of personal data.
• Colorado (CPA): Rights including access, correction, deletion, and opt-out of targeted advertising and sale of personal data.
• Utah (UCPA): Rights to access, delete, and opt-out of sale and targeted advertising.
• Connecticut (CTDPA): Rights including access, correction, deletion, and opt-out of targeted advertising. Explicit consent required for processing sensitive personal data.
• Nevada (NRS Chapter 603A): We comply with requirements regarding the right to opt-out of the sale of covered information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.